We stand behind PrivacyScrubber with a 14-day money-back guarantee.
14-Day Money-Back Guarantee
If you're not satisfied with PrivacyScrubber PRO or TEAMS for any reason within 14 days of purchase, contact us and we'll issue a full refund — no questions asked.
Eligible Refunds
- Requests made within 14 calendar days of the original purchase date
- All PRO lifetime purchases and TEAMS subscription first payments
- Technical issues that we are unable to resolve within 72 hours
- Duplicate charges or accidental purchases
Non-Refundable Situations
- Requests made after 14 days from the purchase date
- Ongoing TEAMS subscription renewals (cancel before renewal date to avoid charges)
- Accounts found to be in violation of our Terms of Service
How to Request a Refund
To request a refund, email us with the following information:
To:support@privacyscrubber.com
Subject: Refund Request — [Your Order ID or PayPal Transaction ID]
Include: Your purchase email and reason for refund (optional)
We aim to respond within 24 hours and process all approved refunds within 5–7 business days via Paddle/PayPal.
TEAMS Subscription Cancellation
TEAMS subscribers can cancel their recurring subscription at any time through their billing portal. Cancellation takes effect at the end of the current billing period. No partial-month refunds are issued for subscription cancellations.