Support Teams: Zero-Trust Customer Record Safety
Prevent support agents from leaking customer account info and PII to OpenAI. Auto-redact ticketing data natively inside ChatGPT.
Published: · Updated: · 4 min read
Zero-Trust Data Sanitization
Watch PrivacyScrubber's local engine transform sensitive Security data instantly in your browser, without any API calls.
Customer support logs are a goldmine for PII hackers. Our Support-Safe ChatGPT extension ensures that when agents summarize tickets or draft replies, sensitive account data is purged locally.
Native Helpdesk DLP
PrivacyScrubber's native browser layer identifies customer IDs, phone numbers, and authentication logs in real-time. This frictionless approach allows your support team to use AI for troubleshooting without violating data privacy mandates. For a detailed guide on AI Privacy Guides, visit our hub.
Frictionless Ticket Resolution
Summarizing PII protection basics with AI requires a zero-trust model for customer records. Our extension masks sensitive entities in-situ, ensuring your Zendesk or Intercom data remains secure, matching the security standards in our guide for Zero-Trust AI frameworks.
Verifiable Support Sanitization
By processing redactions entirely in the browser, PrivacyScrubber ensures no customer PII ever hits the AI's training data. This alignment with GDPR/CCPA standards principles means your support operation remains private and compliant.
Latest Capabilities (v1.6.4): Multi-Line Stitching & Local OCR
PrivacyScrubber Chrome Extension v1.6.4 adds a smart 3-Line Name-Stitching Lookahead to capture names split across lines (e.g. Firstname
MiddleInitial
Surname) in scanned medical/clinical records, NDAs, and PDFs. It also supports Local Wasm OCR & PDF Sanitization to redact text from screenshots/PDFs offline, and Zero-Trust Session Sync (Argon2id + XChaCha20-Poly1305) to share rules peer-to-peer securely.
Enterprise Adoption Use Cases
CISO Security Team
DLP GOVERNANCE
VP of Engineering
ENGINEERING
Risk & Audit Lead
COMPLIANCE
Data Protection Officer
GDPR COMPLIANCE
Your Whole Team on Real Client Data. Safely. $99/mo Flat.
No per-seat pricing. No DPA negotiation. No IT portal. Secure your entire organization with client-side PII masking — $99/month flat, unlimited users. SOC 2 & HIPAA ready. Works in Airplane Mode.
Frequently Asked Questions
Common questions about deploying zero-trust AI for Chrome Extension Teams.